Inquiry information
Privacy Policy
This page explains how TCPEL handles information submitted through equipment inquiries.
ALLWIN INTERNATIONAL CO., LTD. operates this website.
Information in an inquiry
We receive the reply details and message you choose to submit.
You may also provide your name, model, material, output, utilities, and destination.
Please include only information relevant to the equipment request.
How inquiry information is used
We use inquiry information to respond and discuss the requested equipment.
It also supports related correspondence and the handling of your request.
The form may include your selected model and the originating page.
Website and communication services
Hostinger provides the website hosting infrastructure.
Website forms and email services support submission handling and inquiry delivery.
These services process information needed to provide their functions.
Email and WhatsApp communications also use their respective providers' services.
Keeping inquiry records
We keep inquiry records while needed for business correspondence and related follow-up.
Retention depends on the request and relevant business recordkeeping needs.
Contact us if you want to discuss an existing inquiry record.
Technical website operation
Website hosting and forms may process technical information for operation and security.
This can include submission timing and connection information.
Technical storage may support form security and submission handling.
Questions and information requests
Contact jack@tcpel.com about your inquiry information.
You can request access, correction, or deletion of information you submitted.
We review requests alongside relevant business and recordkeeping needs.
Contact TCPEL
Find our business contact details and address.